Privacy policy

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Updated: 19 Aug 2025

At BTRetail, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, such as your name, email address, and contact details when you use our website, register an account, or contact us. We may also collect non-personal information automatically, such as browser type, IP address, and usage data.

Location Data:

When you use our mobile application, we may collect and process information about your device’s location. This data is used to enable features such as route tracking and location-based services. Location information may be collected both when the app is in use and when it is running in the background, if you grant permission.

2. How We Use Your Information

We use your information to provide, operate, and maintain our services, communicate with you, improve our website and applications, and ensure the security of our systems.

Specifically, location data may be used to:

  • Track your route and activity within the app;
  • Provide location-based services and features;
  • Improve the accuracy and reliability of our services.

We do not use location data for targeted advertising.

3. Sharing Your Information

BTRetail does not sell, trade, or rent your personal information to third parties. We may share information, including location data, with trusted service providers who assist us in operating our website and mobile applications, as long as they agree to keep this information confidential and only use it for the purposes of providing services on our behalf.

4. Cookies

Our website may use cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, but some features of our website may not function properly as a result.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@btretail.io.